Discover the partnership websiteLiving Atlas of Quality
| Resource type | |
| Author | Emilia Abergel |
| Language | English |

The STM relies on more than 150 relief points scattered across the city, where workers begin or end their shift. Relief points are rarely in the same place, and getting between them can require two to three buses, many of which run infrequently, especially at night. For night shift workers especially, a missed connection can lead to a long and cold wait in the dark, standing alone on the corner of a street regardless of weather. For single parents and caregivers, the schedule makes family life nearly impossible to sustain. Written by Emilia Abergel.